Legal Information & Policies

Terms of Service

The terms that apply when you use our website or order a drum carder from us.

Last updated: November 15, 2026

1. About These Terms

These Terms of Service govern your use ofwooldrumcarder.comand any order you place with [Company Legal Name], trading asWool Drum Carder (“we”, “us”), registered at [Registered Address], Registration No. [Company Registration No.]. By using the website or placing an order, you agree to these terms.

2. Products and Descriptions

Our drum carders are made by hand from natural hardwood. Grain, color and figure vary from board to board, so your carder may differ slightly from the photos. These natural variations are not defects. Specifications such as batt size and weight are approximate and may change as we improve our designs.

3. Prices and Payment

  • Prices are shown in US dollars (USD) unless stated otherwise and exclude shipping, import duties and local taxes unless stated at checkout or in your quote.
  • Quotes are valid for 30 days. We may correct obvious pricing errors before accepting an order.
  • Made-to-order and custom builds may require a deposit to reserve a build slot, with the balance due before shipping. The terms will be stated in your quote.

4. Orders and Contract

Submitting an order or quote request is an offer to buy. A contract is formed when we confirm your order in writing (by email) and receive any required payment. We may decline an order, for example if a product is unavailable; in that case we will refund any payment in full.

5. Build Times and Delivery

Lead times shown on the website are estimates. We will keep you updated if your build is delayed. Shipping, risk and delivery are covered in ourShipping, Warranty & Returnspolicy.

6. Safe Use

Drum carders have sharp carding teeth and moving drums. Read the included instructions, keep fingers, hair and loose clothing away from the drums while they turn, use the supplied tools for cleaning, and keep the carder away from children and pets. Electric models must be used with the supplied power adapter and the correct mains voltage for your country.

7. Intellectual Property

All website content, including text, photographs, product designs, logos and the Wool Drum Carder name, belongs to us or our licensors. You may not copy, reproduce or use it commercially without our written permission.

8. Limitation of Liability

Nothing in these terms limits liability that cannot be limited by law, including your statutory rights as a consumer. Otherwise, our total liability for any order is limited to the price paid for that order, and we are not liable for indirect or consequential loss, or for damage caused by misuse, unauthorized modification or failure to follow the care instructions.

9. Governing Law

These terms are governed by [Governing Law / Jurisdiction]. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.

10. Contact

Questions about these terms? Emaillegal@wooldrumcarder.com.